On Windows 7

  • Insert the skinny end of the supplied micro-USB cable to the Link's configuration port beneath the antenna, and the fat end of the cable to your computer.
  • Windows will pop up a window that tells you it's searching for available drivers.
  • Wait until the driver is found and installed.
  • Unplug and plug in the USB cable again to make sure the device is reloaded.

 

Troubleshooting Windows 7

1. My Windows computer does not pop up a window at Step 2.

Answer: try different USB ports on your computer, some USB ports have lower power supply.

2. My Windows computer is not able find available drivers at Step 3.

Answer:

  1. Follow the instruction in the following web page to install Microsoft RNDIS driver (required for TetraScience Link) on Windows 7: http://developer.toradex.com/knowledge-base/how-to-install-microsoft-rndis-driver-for-windows-7
  2. Unplug and plug in the USB cable again to make sure the device is reloaded.
  3. If the driver is correctly loaded and the device is mounted correctly, you should see an "Unidentified network" shows up in Network and Sharing Center.

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